Shipping policy – Elk & Bloom
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Shipping policy

UK ORDERS:

Orders placed with express delivery will be shipped same day if ordered before 1:00pm GMT. Orders placed after 1:00pm GMT, or with standard shipping, will be shipped next day.

Once shipped, you can expect your item within 1-2 days for standard shipping, or next day delivery for express shipping. This can, but does not always include the initial 0-1 day processing time as above. We do try and get our orders out as soon as possible however, so if in doubt, please contact us

 

INTERNATIONAL ORDERS:

We ship worldwide. For all orders placed outside the UK, packages will be shipped via Tracked and Signed Royal Mail.

Orders placed with express delivery will be shipped same day if ordered before 1:00pm GMT. Orders placed after 1:00pm GMT, or with standard shipping, will be shipped next day.

Once shipped, you can expect your item within 5-14 days to arrive at its destination, but this could however take shorter or longer depending on location. This can, but does not always include the initial 0-1 day processing time as above. We do try and get our orders out as soon as possible however, so if in doubt, please contact us.

International shipments may be subject to tax and duty fees. The recipient is responsible for covering these fees. If you have any questions, we recommend contacting your local customs office.

 

TRACKING DETAILS:

We'll send an email to you when your packaged has been despatched and this will include your tracking details as well. Please contact us if you have any questions about your items or your delivery.

 

CHANGING THE ORDER ADDRESS:

Unfortunately, we cannot change your address or redirect your order once it has been despatched, but reach out to us as soon as possible in case it hasn't yet been despatched and we'll do our best to see what we can do. Contact us here.

 

COVID-19:

We're open and shipping as usual. Our team is taking the recommended COVID-19 measures and precautions to ensure safety when packaging orders, such as disinfecting all workstations, materials, and finished products whilst making and before shipping.